Please know that all order's will be given a confirmation number sent to their email to come get their Teddy Bear from the in-world store You will be the only one that will be able to pay the vendor to dispense your product. You will look for the one that has your name and confirmation number above it

If for any reason you have any issues or concerns about any of our bears please Contact us  quickly so that we may rectify the issue as soon as possible. 

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https://www.facebook.com/createabearsl